Help Center

Popular articles

Why is a recent visit not mentioned on my bill?
How do I see my outstanding bills?
How do I make a payment?
Why did insurance deny my claim?
I can’t afford to pay my bill right now, what should I do?
How much did insurance cover on my bill?
When is my payment due?
How do I pay bills that have moved to “in collections”?

Browse help topics

Make payments
What do I do if I don’t agree with my bill?
What payment methods can I use?
How do I make a payment?
I made a payment at the time of my service – why am I still receiving a bill?
What if I don't want to put my credit card info into a website?
How do I pay for just some of my bills?
I made a payment using Bill Pay with my bank – why has this payment not posted to my account?
How do I dispute a payment?
I was a Self-Pay/Cash Pay patient at time of service – can you bill my health insurance after the fact?
Can I call in to make my payment?
I can’t afford to pay my bill right now, what should I do?
How do I set up a payment schedule?
How do I pay bills that have moved to “in collections”?
Update account
What is the difference between a Bill ID and an Account Number?
Why do I need to log in?
How do I change my contact information?
How do I log in?
How do I update my billing notifications?
Review balance
Why is a recent visit not mentioned on my bill?
How do I see my outstanding bills?
What is the difference between a Bill ID and an Account Number?
What do I do if I don’t agree with my bill?
Why am I receiving multiple bills for the same visit?
I made a payment at the time of my service – why am I still receiving a bill?
How can I obtain a copy of my itemized statement?
What if I received a bill for someone else?
Why am I being charged by a provider I didn't see?
What does it mean if my bill is marked as "In Collections"?
When is my payment due?
Review insurance coverage
What is a premium?
What is an insurance adjustment?
What is a deductible?
What is an out-of-pocket maximum?
What is a copay?
What is coinsurance?
Why did insurance deny my claim?
How do I add or change my insurance?
What if my (or a family member’s) insurance has changed (or will be changing)?
How much have I paid toward my deductible?
I was a Self-Pay/Cash Pay patient at time of service – can you bill my health insurance after the fact?
How much did insurance cover on my bill?
What do I do if my insurance wasn’t billed?
Other
Who is Cedar?
Am I paying Cedar, or am I paying my healthcare provider?
Does Cedar charge a fee to patients?
Why is Cedar appearing on my billing statement?

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